Complication insurance

Surgery in Istanbul with complication insurance included

Every operation organised by New City Clinic includes complication insurance. A clinic that thinks about its patients plans for the rare day something does not go as expected — before you travel, in writing.

What is complication insurance?

Every surgery carries some risk, even when it is carefully planned and performed by an experienced surgeon at a licensed hospital. Complication insurance is a policy that pays for the treatment of complications defined in the policy that arise from your operation, so an unexpected problem does not become an unexpected bill. At New City Clinic it is part of the package, not an optional extra.

What it is for

  • Treatment of a complication defined in your policy that is related to the operation
  • Extra hospital care or an additional procedure when the policy covers it
  • Medical follow-up of the complication while you are in Istanbul
  • Help from your coordinator with every step and document

What it is not for

  • Dissatisfaction with the look of a result when there is no medical complication
  • Problems caused by not following the surgeon’s instructions
  • Conditions you had before surgery and did not declare
  • Other limits and exclusions written in your policy

If a complication happens

  1. 1Tell your coordinator straight away by phone or WhatsApp, day or night.
  2. 2Your surgeon or the hospital’s duty doctor examines you and decides on treatment.
  3. 3Treatment is arranged at the partner hospital; we handle the insurance paperwork with you.
  4. 4After you are home, we stay in touch and share your reports with your own doctor.

Why it matters

Patients travelling abroad worry most about “what if something goes wrong?”. Complication insurance, a named surgeon, a licensed hospital, written informed consent and our legal department are how we answer that question before you book. Quality and trust, side by side.

FAQ

Is complication insurance included in the price?+

Yes. It is included in every package organised by New City Clinic; it is not an add-on.

Where can I read exactly what is covered?+

The scope, limits and exclusions are given to you in writing with your quote and before surgery. You can ask questions before you sign.

Does it cover complications after I go home?+

This depends on the policy terms and the time limits written in it. Your coordinator explains them for your operation.

Which operations does it apply to?+

It is part of every surgical package we organise; the written policy for your operation states the details.

Get your free quote today

Send your photos and questions; a surgeon’s assessment and your quote usually arrive within 24 hours. The consultation is free and without obligation.

Include the country code, e.g. +44 7700 900000

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